PLEASE NOTE: although level access into the auditorium itself is available, the lift is currently out of order, so level access to the bar and facilities is unavailable. We are working as quickly as possible to be fully operational.  

If you have any access requirements please contact the Box Office on 020 8940 3633 to book tickets.

Simply let us know when making your booking if you require assistance entering and leaving the building. We’re always happy to help. We have a ramp and rail, handrails on both sides of staircases, a lift and an accessible toilet. Level access is available to the lower level of seating.

We have comfortable padded seating. Please note that seats C13-32 are raised seats with a footrest. 

For use by customers who are hard of hearing. Please ask the Box Office for a free receiver when booking.

GUIDE DOGS are welcome. Please let us know at the time of booking whether you would like your dog to accompany you into the auditorium or be looked after by Theatre staff.

£15 tickets are available for any performance (subject to availability) for disabled people, plus a companion. These are only available by calling the Box Office on 020 8940 3633 or by emailing [email protected]

Theatre captions are similar to television subtitles. The actors’ words appear on screens, placed next to the stage or in the set, at the same time as they are spoken or sung. Captions also include additional information such as speaker names, sound effects and offstage noises. 

Upcoming Captioned Performances
While the Sun Shines Wed 24 Jul 7.30pm
Amsterdam Tue 8 Oct 7.30pm
Little Baby Jesus Tue 12 Nov 7.30pm
Candida Tue 7 Jan 7.30pm

These performances have a live audio description of what is happening onstage that can be heard through headphones. This is so that blind or partially sighted people can also enjoy the performance. A Touch Tour is for blind people to touch the set to familiarise themselves ahead of the performance. Please ask for this when you book.

Upcoming Audio-Described Performances
​While the Sun Shines Wed 26 June 7.30pm & Sat 29 June 2.30pm
Amsterdam Tue 1 Oct 7.30 & Sat 5 Oct 2.30pm
Little Baby Jesus Wed 13 Nov 7.30pm & Sat 16 Nov 2.30pm
Candida Wed 8 Jan 7.30pm & Sat 11 Jan 2.30pm

Relaxed performances are specially designed performances that have been adapted to reduce anxiety and create a supportive atmosphere for people with autism spectrum conditions, learning disabilities and other sensory and communication disorders.

Large print versions of our current brochures are available here:

February - July 2019

September 2019 - January 2020