Venue & Booking Info

PLEASE NOTE: although level access into the auditorium itself is available, the lift is currently out of order, so level access to the bar and facilities is unavailable. We are working as quickly as possible to be fully operational.  

Venue Info

The Orange Tree Theatre is situated in the heart of Richmond, just one minute from the station, at 1 Clarence Street, Richmond, Surrey TW9 2SA.

When you leave the station, cross the road and turn right for 50 metres, until you pass the Orange Tree pub. From there, turn left down Clarence Street for the theatre entrance and evening box office (from 6pm on performance days), or carry on straight down Kew Road for the daytime box office at no. 53 (open 10am-2.30pm and 3.30pm-6pm Monday-Friday, 12pm-6pm Saturdays). Closed Bank Holidays.

The bar at the theatre is open from an hour before the performance.

PLEASE NOTE latecomers may not be admitted until a suitable break in the performance. If you leave the auditorium you may not be able to be readmitted.

Photography and recording in the auditorium is strictly prohibited. 

Booking Info

Online
Tickets can be booked here securely 24 hours a day. There is no booking fee.

By Phone
Call our Box Office on 020 8940 3633. There is no booking fee. The Box Office is open from 10am - 6pm Monday to Friday and 12pm - 6pm Saturdays. Closed Bank Holidays. 

In Person

You can buy tickets in person from our Box Office at 53 Kew Road (just round the corner from the theatre) which is open 10am - 2.30pm and 3.30pm - 6pm Monday to Friday and 12pm-6pm Saturday. Closed Bank Holidays. 

The Theatre Box Office at 1 Clarence Street is open from 6pm for evening performances and from 1.30pm on matinee days. 

TICKET PRICES

Ticket prices start at: £15, £25, £32
Previews: £15, £25
Prices increase based on demand. Book early to secure your seats at the best prices.

Can't Wait for Christmas! - all tickets £15 
Family Ticket: buy 4 tickets and save 20%

OT Extras and other events are priced differently. See individual pages for information.

ACCESS TICKET PRICES
£15 tickets are available for any performance (subject to availability) for disabled patrons, plus a companion. This also applies to audience members benefiting from audio-described and captioned performances. These are only available by calling the Box Office on 020 8940 3633 or by emailing [email protected]

GROUPS 
Groups of 12 or more can save on tickets. Call the box office or email us at [email protected] to find out more.

STANDING TICKETS 
After all seats for a performance are sold we may release standing tickets. These are located on the upper level behind seats 30-41.

RETURNS & EXCHANGES
Tickets are non-refundable but may be exchanged up until 48 hours before the performance (7 days in advance for groups of 12+). If you have a ticket you can no longer use, please phone the Box Office and if a performance has sold out we may be able to resell it and give you credit for a future performance. Exchanges & returns carry a £2 per ticket fee (up to a maximum of £10). Members can exchange tickets for free. Find out more

WE CHARGE NO BOOKING FEE
Tickets can be collected from the Theatre Box Office free of charge, or posted to you for £1.50.

Click here for Access information